Our Reviews
Daniel T|2024 GMC Sierra 1500
Confirmed Service Customer
11/1/2025
Was exactly what I expected!
GALION, OH
David E|2024 GMC Yukon XL 1500
Confirmed Service Customer
11/8/2025
Good communication and ease of use. Jessica was very helpful.
MANSFIELD, OH
Candice J|2022 GMC Yukon
Confirmed Service Customer
11/10/2025
It was quick and easy to make the appointment online. Everyone was friendly and the recall was fixed fast.
GALION, OH
Timothy P|2014 GMC Acadia
Confirmed Service Customer
11/13/2025
I brought the GMC Acadia for a noise coming fro the front end! You fixed things on the rear, and still have the noise on the front end!
CRESTLINE, OH
Phillip C|2015 Buick Regal
Confirmed Service Customer
11/20/2025
In and out quickly , however more expensive under new management . Things like tire rotation which was included in oil change is now charged 25.00 . Also oil change cost me about 25.00 more .
MANSFIELD, OH
Gail G|2023 Buick Envision
Confirmed Service Customer
12/6/2025
Cody and Jessica were great. They answered all my questions and concerns with patience and kindness. The both are very customer oriented and what more could a customer want?
MANSFIELD, OH
Joanne N|2014 Chevrolet Cruze
Confirmed Service Customer
12/10/2025
Everyone was friendly, professional and courteous. I always enjoy the service at this GMC dealership.
MANSFIELD, OH
Marcus G|2026 GMC Yukon
Confirmed Service Customer
12/11/2025
We buy a new 2026 Yukon. No one told us anything about the vehicle (figured it out ourselves). We still have no clue about the GMC app and rewards how that works, no one explained it. Drove off the lot and next day told the wrong rims were on it. So, they took the $6k rims off and put $4k rims on it. Our purchase agreement was all weather mats for whole vehicle, still never received the trunk mat. Also, the car has never been detailed, no one has bothered to call us and asked us to bring it in for detail. I peeled the stickers and scraped the number off windows myself.
CRESTLINE, OH
Antoine M|2024 Buick Enclave
Confirmed Service Customer
12/19/2025
excellent service
MANSFIELD, OH
Paul C|2024 GMC Terrain
Confirmed Service Customer
12/19/2025
Excellent far better than previous , so we leased a new Terrain and our daughter is leasing a new Terrain also , we’re picking ours up Monday December 22nd and believe daughter will pick hers up December 26th
CRESTLINE, OH
Diane M|2017 Buick Encore
Confirmed Service Customer
11/3/2025
Everyone that works there are friendly and professional at what they do! The waiting area is great too. Coffee and donuts. What more could you ask for!!
MANSFIELD, OH
Kaysie K|2017 Buick Envision
Confirmed Service Customer
11/4/2025
Very communicative and explained options. Cody was great!
MOUNT GILEAD, OH
William B|2023 Buick Encore GX
Confirmed Service Customer
11/6/2025
EVERYTHING WHENT WELL AND I'M COMPLETE SATISIFIED.
GALION, OH
Wendy L|2016 GMC Acadia
Confirmed Service Customer
11/14/2025
Cody was friendly and no pressure advice on my car.
PERRYSVILLE, OH
Leland B|2019 Buick Encore
Confirmed Service Customer
11/14/2025
Very friendly and helpful. I won't take my Buick anywhere else.
MANSFIELD, OH
Gladys M|2019 GMC Terrain
Confirmed Service Customer
12/18/2025
Had a screw in the left rear tire and was causing a slow leak. Screw was removed and tire plugged.
ONTARIO, OH
Paul G|2026 GMC Acadia
Confirmed Sales Customer
1/15/2026
Was very good experience
MANSFIELD, OH
Linda V|2016 Buick LaCrosse
Confirmed Service Customer
1/17/2026
Very friendly and into saving me some money with a coupon.
GALION, OH
Janice O|2017 GMC Terrain
Confirmed Service Customer
1/23/2026
I called and spoke with Cody. He got my vehicle in the next morning and truly listened to my concerns. Thank you for excellent customer service!!
MANSFIELD, OH
Rod D|2017 Buick Envision
Confirmed Service Customer
1/25/2026
Great service but $80 for a oil change is kinda high
BUCYRUS, OH
Janna R|2021 Buick Envision
Confirmed Service Customer
2/6/2026
Was just a little puzzled why my Battery tested 16% or 20% something and with the cold never had problem starting it
CRESTLINE, OH
George K|2020 GMC 1500 Sierra
Confirmed Service Customer
2/8/2026
used to be tire rotate was included with oil change now its an extra fee. Should go back to being included with oil change. I realize prices have gone up everywhere but your average person in this area is not going to spend over one hundred dollars for an oil change. People want to feel like they got more bang for there buck .Or if you have to charge make it small minimal amount. And most people would feel okay with that. Just an FYI.
CRESTLINE, OH
Rhonda R|2023 Buick Encore GX
Confirmed Service Customer
2/12/2026
Wonderful service .
MANSFIELD, OH
Dustin S|2015 GMC Terrain
Confirmed Service Customer
2/24/2026
Had a great experience with jaccia she was very friendly and helpful.
GALION, OH
Randolph H|2022 GMC Terrain
Confirmed Service Customer
1/8/2026
It was very very good .
MANSFIELD, OH
Jacqueline W|2023 GMC Acadia
Confirmed Service Customer
1/9/2026
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MANSFIELD, OH
Jan D|2020 GMC Terrain
Confirmed Service Customer
1/13/2026
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ONTARIO, OH
Gary S|2018 Buick Enclave
Confirmed Service Customer
1/16/2026
Excellent service completed on time!
MANSFIELD, OH
Lora T|2021 GMC Acadia
Confirmed Service Customer
1/17/2026
Always polite, prompt, and efficient
MANSFIELD, OH
Krystal Z|2026 GMC Terrain
Confirmed Sales Customer
1/27/2026
I had a great experience. Graydon and the team worked hard to get me exactly what I needed!
MANSFIELD, OH
Add S|2025 GMC Sierra 1500
Confirmed Service Customer
1/30/2026
My wasn’t clean from all the dust that came from the repairs.
MANSFIELD, OH
Laurie B|2023 Buick Envision
Confirmed Service Customer
2/8/2026
Explained everything what they had done. And what we needed.
BLOOMVILLE, OH
Jason H|2023 Chevrolet Suburban 1500
Confirmed Service Customer
2/16/2026
It took 4 times to get the car fixed. Then they ended up putting it under warranty issue. I didn’t Ben have the suburban 24 hours and the check engine light came on. I put over 300 miles on it driving it back and fourth.
KENTON, OH
David M|2025 GMC Sierra 1500
Confirmed Service Customer
2/16/2026
The service people were friendly and honest about what needed to be done to correct issues with my vehicle.
BELLEVUE, OH
James A|2024 GMC Terrain
Confirmed Service Customer
2/18/2026
Great job. Just a little surprised by the cost.
SHELBY, OH
Kathryn M|2026 GMC Sierra 1500
Confirmed Service Customer
2/27/2026
It was a great experience as always...
SALEM, OH
Kelly P|2022 GMC Acadia
Confirmed Service Customer
3/12/2026
Oil changed was done within the hour.
MANSFIELD, OH
Cheryl G|2016 Buick Encore
Confirmed Service Customer
3/12/2026
Courteous and thorough.
MANSFIELD, OH
William B|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
3/13/2026
Charlie Skinner will bring me back. Best car buying experience ever.
HOLLY SPRINGS, NC
Cindy N|2013 Buick Regal
Confirmed Service Customer
3/17/2026
Dakota was helpful with the selection of tires for my car. I was very pleased. Cameron, the young man who shuttled me home as work was completed on my Regal, was courteous and polite. Well done gentlemen. Thank you!
MANSFIELD, OH
Susan K|2018 Buick Regal
Confirmed Service Customer
3/2/2026
Prompt courteous service. The work that was done was explained in detail to me.
LEXINGTON, OH
Debra A|2017 GMC Acadia
Confirmed Service Customer
3/6/2026
They did good work and it was done in a short time! Very happy!
CRESTLINE, OH
Adam S|2015 Buick Verano
Confirmed Service Customer
3/14/2026
Always know both of my vehicles are in good hands and look great with the free car wash after my service
MANSFIELD, OH
Joann D|2023 GMC Terrain
Confirmed Service Customer
3/26/2026
They had a very comfortable waiting area. There were drinks available and those were complementary. There was a TV to watch. I just needed an oil change and had a recall on the fuel filter.
SHELBY, OH
Patricia M|2021 Buick Encore
Confirmed Service Customer
4/4/2026
Go above and beyond!
CRESTLINE, OH
JAMES G|2026 GMC Canyon
Confirmed Sales Customer
4/20/2026
Olivia was quick responding and flexible with us coming from out of town. I would recommend her and this dealership!
DUBLIN, OH
Steve B|2020 Buick Enclave
Confirmed Service Customer
3/19/2026
Everyone involved with Alpha service department was fast, neat and very professional. They took get care of my vehicle.
MANSFIELD, OH
Thomas B|2026 GMC Sierra 1500
Confirmed Sales Customer
3/30/2026
Olivia was very helpful and friendly throughout the transaction. Highly recommended!
NORTH RIDGEVILLE, OH
Timothy E|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
4/6/2026
Does not look like a new car dealership. More interested in selling used high end performance cars.
MANSFIELD, OH